Privacy Policy

Last updated: 2/22/2025

1. Introduction

MedSFTP ("we", "our", or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SFTP service.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (e.g., name, email address, organization name)
  • Billing information
  • User-generated content (e.g., files uploaded to our SFTP servers)
  • Communication data (e.g., when you contact our support team)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Comply with legal obligations

4. HIPAA Compliance

As a provider of services to healthcare organizations, we comply with the Health Insurance Portability and Accountability Act (HIPAA). We implement all required safeguards to protect the confidentiality, integrity, and availability of Protected Health Information (PHI).

5. Data Security

We implement appropriate technical and organizational measures to protect the information we collect and store. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

6. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 123 MedSFTP Street, Health City, MC 12345